Last Updated: November 21, 2025
You may cancel your subscription at any time through your account settings or by contacting our support team at admin@nea-i.com.
Upon cancellation, your access to premium features will continue until the end of your current billing cycle. You will not be charged for the subsequent billing cycle.
Digital Goods: As our Service provides immediate access to digital content and AI generation capabilities, we generally do not offer refunds for partial months or unused services once the billing period has started.
Exceptions: We may consider refund requests on a case-by-case basis if:
To request a refund, please contact admin@nea-i.com with your transaction details within 7 days of the charge.
For any billing inquiries, please contact our support team:
Email: admin@nea-i.com